Viessmann Transilvania SRL respects the privacy of users of the website www.lanadelemn.ro and is committed to protecting their personal data.

1. DATA CONTROLLER

Personal data is processed by Viessmann Transilvania SRL, with its registered office at 30 Depozitelor Street, Târgu Mureș, Mureș County, Romania, registered with the Trade Register under no. J26/1236/2005, having VAT Identification Number RO17758655.

For any questions regarding the processing of personal data, you may contact us at: info@lanadelemn.ro.

2. WHAT DATA WE COLLECT

We may collect the following data:

- Full name;

- Billing and delivery address;

- E-mail address;

- Telephone number;

- Tax identification details for legal entities;

- Information provided through contact forms.

3. PURPOSE OF DATA PROCESSING

Personal data is processed for the following purposes:

- Processing and delivering orders;

- Issuing invoices and fiscal documents;

- Communicating with customers;

- Handling requests and complaints;

- Complying with legal obligations;

Sending commercial information and newsletters, only with the user's consent or where permitted by law.

4. DISCLOSURE OF DATA

Personal data may be disclosed only to partners involved in the operation of our business, such as courier companies, payment service providers, IT and web hosting service providers, as well as public authorities when required by law.

Viessmann Transilvania SRL does not sell or transfer personal data to third parties for commercial purposes.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

Users are responsible for maintaining the confidentiality of the login credentials associated with their account.

6. USER RIGHTS

In accordance with Regulation (EU) 2016/679 (GDPR), you have the following rights:

- Right of access to personal data;

- Right to rectification;

- Right to erasure ("right to be forgotten");

- Right to restriction of processing;

- Right to data portability;

- Right to object to processing;

- Right to withdraw consent;

- Right to lodge a complaint with the competent supervisory authority.

To exercise any of these rights, you may contact us at: info@lanadelemn.ro.

7. COOKIES

The website uses cookies necessary for its proper operation and, where applicable, analytics or marketing cookies, depending on the choices made by the user through the consent banner displayed on the website.

Users may accept, reject, or modify their cookie preferences at any time through the settings available on the website or within their browser.

8. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page.

9. CONTACT

Viessmann Transilvania SRL

30 Depozitelor Street
Târgu Mureș, Mureș County
Romania

Trade Register No.: J26/1236/2005

VAT Identification Number: RO17758655

E-mail: info@lanadelemn.ro

Phone: +40 365 423 904

Website: www.lanadelemn.ro